The perform quality control process of the project quality management knowledge area has several quality control tools and techniques that are also used in the perform quality assurance process.
Abstract when creating products, providing services and achieving results, consistency is the goal of quality management this white paper gives you a basic overview of the tools and techniques you need for quality planning and quality assurance. The same tools and techniques you should know for the pmp certification exam in plan quality management and that will show up in control quality can help in this process the difference is that here, they are predominately process-oriented rather than product- or project-oriented. Quality management techniques explained tqm tools and techniques when implementing any improvement process within a manufacturing or service environment, you need to have the ability to identify potential improvement opportunities, then systematically implement those opportunities for ongoing improvement.
The seven basic tools of quality is a designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality they are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
The effective use of these tools and techniques requires their application by the people who actually work on the processes, and their commitment to this will only be possible if they are assured that management cares about improving quality.
The tools and techniques useful in quality planning, assurance, and control the quality management planning process determines the quality standards that are applicable to the project tools useful in both quality planning and control quality.